Get in Touch

Contact Us

Questions about your order, our products, or need help? We’re here for you. Fill out the form below or reach out directly.

Address

2320 Donley Dr Suite C Austin TX 78758

Email

support@ghostgunkits.shop

Business Hours

Mon – Fri: 9am – 5pm CST

Orders processed within 2 business days.

Name

Frequently asked questions

FAQ

browse the shop menu , pick out the product(s) of interest, proceed to checkout, fill out your delivery details and pick a payment option from the listed, then click checkout.

Next send your order number on the website live chat setion and we will provide you with the payment information from the option you chose. 

Orders are processed within 2 business days. Once shipped, you’ll receive a tracking number via email. Shipping charges and delivery estimates are calculated at checkout. Orders are not shipped on weekends or holidays.

Tracking is issued same day your order is placed

Email support@ghostgunkits.shop for approval and a Return Merchandise Authorization (RMA) number. Ship the item in original packaging with proof of purchase to: 13740 N Highway 183, Ste J-2, Austin, TX 78750-1832. You are responsible for return shipping costs – we recommend using a trackable method..

After we receive and inspect your return, please allow up to 10 business days to process. You’ll receive an email notification when your return has been processed..

Contact us immediately at support@ghostgunkits.shop with a description of the damage and photos of the item and packaging. We’ll work with you to resolve the issue quickly..