Get in Touch
Contact Us
Questions about your order, our products, or need help? We’re here for you. Fill out the form below or reach out directly.
Address
2320 Donley Dr Suite C Austin TX 78758
support@ghostgunkits.shop
Business Hours
Mon – Fri: 9am – 5pm CST
Orders processed within 2 business days.
Frequently asked questions
FAQ
browse the shop menu , pick out the product(s) of interest, proceed to checkout, fill out your delivery details and pick a payment option from the listed, then click checkout.
Next send your order number on the website live chat setion and we will provide you with the payment information from the option you chose.
Orders are processed within 2 business days. Once shipped, you’ll receive a tracking number via email. Shipping charges and delivery estimates are calculated at checkout. Orders are not shipped on weekends or holidays.
Tracking is issued same day your order is placed
Email support@ghostgunkits.shop for approval and a Return Merchandise Authorization (RMA) number. Ship the item in original packaging with proof of purchase to: 13740 N Highway 183, Ste J-2, Austin, TX 78750-1832. You are responsible for return shipping costs – we recommend using a trackable method..
After we receive and inspect your return, please allow up to 10 business days to process. You’ll receive an email notification when your return has been processed..
Contact us immediately at support@ghostgunkits.shop with a description of the damage and photos of the item and packaging. We’ll work with you to resolve the issue quickly..